Welcome to Freshlycofe’s Shipping Policy. We are dedicated to providing you with an exceptional shopping experience, from selecting your favorite products to receiving them conveniently at your doorstep. This policy outlines the details of our shipping process for orders placed on our website within the United States.
Order Processing:
- Orders are typically processed within 1-2 business days from the time they are placed. Business days are Monday through Friday, excluding holidays.
- Once your order is processed and shipped, you will receive a confirmation email containing tracking information.
Shipping Methods and Times:
- We offer several shipping options to cater to your needs, including Standard Shipping, Express Shipping, and Overnight Shipping.
- Standard Shipping: Estimated delivery within 5-7 business days from the date of shipment.
- Express Shipping: Estimated delivery within 2-3 business days from the date of shipment.
- Overnight Shipping: Guaranteed delivery within 1 business day from the date of shipment.
Shipping Charges:
- Shipping charges are calculated based on the selected shipping method, destination, and the total weight of the order.
- We may offer free shipping promotions from time to time. Please refer to our website or promotional materials for more information.
Order Tracking:
- Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website or the carrier’s website.
Delivery Delays:
- While we strive to deliver your orders within the specified timeframes, please note that unforeseen circumstances such as extreme weather conditions, natural disasters, or carrier delays may impact the delivery schedule.
Shipping Restrictions:
- At this time, we only offer shipping within the United States. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations.
Change of Shipping Address:
- If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes can only be made if the order has not yet been shipped.
Returns and Exchanges:
- For information on returns and exchanges, please refer to our Return Policy.
Thank you for choosing Freshlycofe. If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team. Your satisfaction is our priority.